Job Description
Come join our Buick GMC team! We’re growing again, and we’re looking for Rockstar Outbound Call Specialists.
If you want to work for Utah’s Top Awarded Automotive Group, apply today and work at our beautiful Buick GMC dealership in Layton.
This is not a job, it’s a chance to work hard, have fun, and choose the career you’ve always dreamed about.
Things you should know about the Young Automotive Group:
*We’ve been ranked as one of “Utah’s Top 10 Companies to Work For” every year since 2014.
*We’re one of Utah’s 50 Fastest Growing companies, with no plans of slowing down.
*We give back to our communities in a big way through our Foundation, Young Caring for Our Young, we have donated over 5 million dollars so far, and we put on over 30 free family events each year.
We care about our communities and want to make a difference.
*We have 30 different dealerships, and more on the way.
*We offer Careers, not just jobs, and you'll love working here!
*We offer performance based compensation plans with unlimited earning potential.
*We have a great culture that is employee and customer service centered.
*There are excellent opportunities for advancement in such a dynamic group.
The schedule for this position is full-time, Monday through Friday from 7:30 AM to 4:30 PM.
For more info on why we are a great company to work for, check out this video: https://www.
youtube.
com/watch?v=8Of2otlHZ-o&feature=youtu.
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Benefits
In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
Paid Time Off up to 3 weeks per year
Health
Dental
Life
Disability
Pre Paid Legal at competitive rates
Employer Paid Health Savings Account Deposits (Paid monthly)
401k retirement plan with generous employer match (Paid twice monthly)
Employee and family pricing at all dealerships throughout the group
Paid training and Individual Professional Development Plans
Excellent opportunities for advancement!
Responsibilities
Provide high level of customer service to internal and external customers
Responds to internet leads within 10 minutes with a phone call and/or email
Schedules appointments
Confirms appointments and reschedules no-show appointments
Work with and follow up with Sales Departments to determine outcomes and appointments kept
Generate letters and thank you cards and emails
Make CSI follow up calls to all customers
Answer incoming sales calls/leads - instant messages - chats
Greet scheduled customers and introduce them to the Sales Manager and Sales Professionals
Post vehicles with descriptions into our website and keep up to date inventory
Qualifications
Previous customer service experience helpful
Excellent phone skills
Attention to detail and organization
Valid driver's license
Good driving record
Pass Background Check and Pre-Employment Drug Screen
0.
00+ years
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