Join our dynamic team as a Testing Specialist, where you will play a vital role in our Testing Center operations.
You will enjoy a diverse range of responsibilities including exam administration, score reporting to students, adherence to testing protocols, data entry of scores, and fostering positive relationships with students, faculty, and other stakeholders.
As a key guardian of the Testing Center's integrity, you will also champion exceptional customer service, ensuring every interaction leaves a lasting positive impression.
Join us in shaping a supportive and efficient testing environment!
*Essential Functions*
* Maintain the integrity and security of testing and the Testing Center by following all security and privacy protocols.
* Must obtain and maintain test proctor/administrator certifications for all tests requiring it.
* Administer and proctor tests available in the Testing Center and interpret tests/assessments according to the guidelines set forth by the publisher.
* Monitor examinees while testing.
* Input assessment data into the student database with a high level of accuracy.
* Ensure testing charges are posted and collected.
* Monitor the use of supplies and notify the Testing Coordinator when supplies need to be re- ordered.
* Provide excellent customer service to all students and visitors.
* It is expected that the incumbent shall perform other duties as assigned within their capabilities as determined by management.
*Requirements*
*Education and Experience Requirements:*
* Minimum one-year of customer service experience, testing knowledge preferred.
* High school diploma or equivalent.
* Strong skills with computers, and software systems, MS Office, and business email.
* Strong customer service skills in person and on the phone, ability to multitask between multiple clients and computer processes, professional assertiveness in maintaining testing center rules, ability to work independently,
* Strong attention to detail with data entry, and ability to write concise reports.
* Must be comfortable in a quiet testing environment.
* Demonstrate the ability to work with individuals of all racial, ethnic, and socio-economic backgrounds.
* Spanish-speaking proficiency is desirable.
*Physical Requirements:*
* Typically, the employee may sit comfortably to perform work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc.
Special physical demands are not required to perform the work.
* Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.
g.
, safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
*Additional Information*
*Working hours: *Monday through Friday from 8:30 a.
m.
to 5:00 p.
m.
*CONDITIONAL OFFER: *A conditional offer of employment will be made pending satisfactory completion of a background investigation.
_Ogden-Weber Technical College is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expressions, Veteran status, or any other characteristic protected by state or federal laws.
_
Job Type: Full-time
Pay: $33,200.
00 - $39,800.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No nights
* No weekends
Work Location: In person
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